Section 1 – What do We Do With Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. For any applications or enquiries made via our website we collate your information through Ninja Forms.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Section 2 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@themothermaker.com or mailing us at:
The Mother Maker
Orchard Farmhouse Martock Road Long load LANGPORT TA109LD
SECTION 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – Woocommerce
Our store is hosted on Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through woocommerce’s data storage, databases and the general Woocommerce plugin. They store your data on a secure server behind a firewall. Your data is also stored on our secure server and we use the following plugin – Wordfence to safe guard any unauthorised access to our server or website. We are working closely with Wordfence to ensure that their Data Protection Agreement meets all GDPR compliancy regulations.
Section 5 – Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Section 6 The Information We Collect
This notice applies to all information collected or submitted on the CK Stores Uk Ltd website. On some pages, you can order products, make requests, and complete checkouts through our payment gateway providers Stripe and Paypal. Our users can also register to receive marketing content through our email marketing provider Mailchimp. The types of personal information collected at these pages are:
- Name
- Address
- E-mail address
- Phone number
- Credit/Debit Card Information
Section 7 – How We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Section 8 – Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Section 9 – Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Section 10 – How to Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by emailing hello@themothermaker.com. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. A small charge of £8.50 may be payable to allow for the time and administrational cost to us.
Section 11 – Payment
The Mother Maker uses two payment gateways for the processing of our online payments, Stripe and Paypal.
Section 11(a) – Stripe
Stripe acts as a ‘data controller’ and ‘data processor’ on behalf of www.themothermaker.com.Stripe has certain data processing activities for which it acts as a data controller, and others for which it acts as a data processor. A good illustration of this dual role is when Stripe processes credit card transactions. Facilitating a transaction requires the processing of personal data, such as the cardholder’s name, credit card number, the credit card expiry date, and CVC code. The cardholder’s data is sent from the Stripe user to Stripe via the Stripe API (or by some other integration method, such as Stripe Elements). Stripe then uses the data to complete the transaction within the systems of the credit card networks, which is a function that Stripe performs as a data processor. However, Stripe also uses the data to comply with its regulatory obligations (such as Know Your Customer (“KYC”) and Anti Money Laundering (“AML”), and in this role Stripe is a data controller.When you select to make a payment through Stripe, it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is held on our API.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Stripe’s Terms of Service (https://stripe.com/gb/legal) or Privacy Statement (https://stripe.com/gb/privacy).
Section 11 (b)- Paypal
All payments and transactions made through Paypal are PCI DSS compliant. All PayPal transactions are subject to the PayPal Privacy Policy. You can read a full update on their Privacy Policy here. A full copy of our User Agreement with Paypal is available here.
Section 12 – Third Party Services and Plugins
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 13 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Section 14 – Cookies
In order to collate information about our users we employ google analytics tracking. Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we use third party services such as Google Analytics that collect, monitor and analyze this … The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics. This Log Data and Cookies information helps us understand customer interests and helps us improve our website. When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only but can also be used to make navigating our website easier by saving your username and passwords. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/ or notify you before they are placed. The Mother Maker does not sell, give, or trade the statistics they store to any 3rd parties for data-mining or marketing purposes.
Section 15 – Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Section 16 – Changes To This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Section 17 – How to Contact Us
Should you have other questions or concerns about these privacy policies, please send us an e-mail at hello@themothermaker.com. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@themothermaker.com or by mail at
The Mother Maker
[Re: Privacy Compliance Officer]
Orchard Farmhouse, Martock Road Long LOAD LANGPORT TA10 9LD
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