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Each product you order is sent to you directly from that seller. Delivery times can vary, so it is best that you check each sellers page and see their product listings. Unless you’re having a product specially made, delivery is normally within five working days, and often much sooner.Please be aware that personalised, custom or bespoke orders can take up to 30 days. The seller will include details of delivery times on the relevant product page and will let you know when they aim to dispatch your products once the order has been received. In the unlikely event of a postal strike or a disruption to the postal service, your order may be delayed. If this happens the seller will contact you and, where possible and appropriate, will agree a revised delivery date with you. Once your order has been dispatched, the seller will be in touch again to let you know when to expect delivery. During busy periods such as Christmas, delays can happen so it is best that you allow plenty of time for your order to be ready. If you want more information about delivery for a product please contact us and we will be happy to assist.

For most products you have 14 days to request a refund or exchange on your items. The returns period will expire 14 days from the date in which you received the goods. All goods must be returned in the state in which they were recieved and it is the responsibility of the customer to ensure the packaging remains intact. Each seller will have their own policy so its best to check the sellers page if you are unsure. For more information read our terms and conditions.